This machine broke on the SECOND wash.After hours of being on the phone with Whirlpool and Grant's Appliances, neither one would give us a new washer, they all wanted us to get the new part.2 1/2 weeks later the part finally arrives...it broke again, same code, 10 washes later.I paid $1,400 for this washer, it is a shame that some American Companies no longer stand behind their products.DON'T BUY THIS MACHINE... I think I am convinced to buy the Miele.I just bought a vaccum and dishwasher from Miele...they are simplye DIVINE and WONDERFUL and their craftmanship is SUPERB! My gut told me to do the same with the washer and dryer...I just knew so many people who did have some type of Whirlpool and liked them?
I am just so beside myself at the moment...I had researched several machines before purchasing this one.However, I was mislead by Whirlpool Corporation...I called their customer service line to inquire if the 9700 models were made in Germany or Mexico...they told me GERMANY, the main reason I agreed to purchase this machine (wanted the 9600, but no longer available).When I got home to see my new washer, it said "Made in Mexico"It appears that Whirlpool had purposely reported false information.I will also be contacting the Better Business Bureau and reporting a claim against Whirlpool Corp and their "just tell the cumstomer lies" tatics.
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Product Description:
Whirlpool WFW9700V White 4.4 Cu. Ft. Front Load Washer - WFW9700VWH Features: ENERGY STAR® Qualified Ultra Capacity Plus 5 Temperature Selections 4.4 Cu. Ft. Capacity (I.E.C.) Tier 3 Qualified 6th Sense Technology Direct Inject Wash System Care Control Temperature Management Quiet Wash Plus Noise Reduction Stainless Steel Wash Basket Built-In Water Heater Add-A-Garment Feature Auto Soak Cycle Clean Washer Cycle with Affresh Delicate Cycle Hand Washables Cycle Heavy Duty Cycle Normal/Casual Cycle Sanitary Cycle Whitest Whites Cycle Adjustable End-of-Cycle Signal Delay Wash Deep Clean with Steam Boost Option Drain/Spin Option On/Off Extra Rinse Option Rinse and Spin Option 3-Tray Detergent, Bleach, Fabric Softener Dispenser Automatic Water Level Control 1,000 RPM Maximum Spin Speed 6-Point Suspension System Variable Speed Motor Easy View Door Window Child Lockout Door Lock Brushed Chrome Door Ring Audio Feedback Optional Storage Pedestals Flexible Installation with Matching Dryer Duet® Steam Fabric Care System Specifications: Performance Detergent Dispenser Yes Number of Cycles 14 Hand Wash Yes Extra Rinse Yes Delay Start 18 hour delay start End of Cycle Signal Adjustable - Loud/ Soft/ Off Warm / Cold Yes Number of Soil Levels 3 Electrical 15 or 20 Amps. A grounded circuit is required. A time-delay fuse or circuit breaker and separate circuit is recommended. 60 Hz. 120 V. Approximate Dimensions: Depth: 32.5625" Height: 38" Width: 27" Approximate Weight: Unit: 225 lbs Shipping: 245 lbs Warranty Information: Manufacturers Warranty (authorized online retailer): One Year Parts and Labor
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