LG : WM2010CW 27in Front-Load Washer with 3.5 cu. ft. Capacity White Review

The good: save water and electricity
The bad: serious design defect

We bought this LG washer recently to replace our over-10-year-old washer. We were excited to get this since it looks nice and is energy efficient.It does what it says: use significantly less water and wash clothes clean. However, we found a big problem with the washer. Every time we start the washer, our house water pipes will shake violently for about one minute. The strong vibration occurs on pipes some distance from the water tap and is caused by rapid engaging of the on/off valve of the LG washer as it starts. As we never saw this kind of vibration with our old washer, we contacted LG and a technician came over. It appears that this situation is not unique to us, as the technician had responded to other similar complaints in the area.Furthermore, we were told older houses (>10 year) are more likely to have this kind of air hammering effect. We are concerned that the strong vibration may cause problems in our house water pipes.Not surprisingly, a google search of the problem found that other LG users had complained unknown, repeated leaks in their water pipes, sometimes from behind the wall. Fearful of the leaks in our water pipes, we installed two air hammer arrester and that seems to alleviate the problem.I wish that LG had warned customers of this potentially serious problem.


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Product Description:
LG Washers offers highly stylized designs in the front load industry. With laundry moving out of the basement and closer to the living areas, style has become an important element in your search for the ideal washer. (Capacity: 3. 5 cu. Ft. ) LG Washing Machines come with the SenseClean feature measures the water s turbulence and then adjusts water and cycle length for more precise cleaning and energy efficiency. This LG Washer LoDecibel Quiet Operation creates quieter washer cycles by reducing vibration and noise. Energy Star Rated

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